Communications Services

Our Multi-employer Communications Services

  • Summary plan descriptions
  • Summary annual reports
  • Legislative changes
  • Plan introductions and plan changes
  • Annual enrollment communications
  • Defined benefit and defined contribution programs
  • Defined contribution participant-directed investment education
  • Pre-retirement planning programs
  • Retiree communications
  • Health and welfare programs, including wellness, disease management and health risk questionnaires
  • Training programs
  • Personalized statements
  • Fund communications strategy development and implementation
  • Communications assessments
  • Participant research (trustee interviews, surveys, focus groups, and test marketing of communication materials)
  • Creation of fund graphic identity and theme
  • Fund mergers
  • New organization communications
  • Plan changes
  • Recruiting and retention communications
  • Fund anniversary/milestone publications (print and Web)
  • Information service guides - "What, When, How, and Who to Contact" about your benefits
  • Communication of benefits administrators' roles
  • Introduction and promotion of call centers and fund administration services
  • Website strategy, design and architecture
  • Content development
  • Site usability testing and improvement recommendations
  • Graphic designers
  • Print and distribution management
  • Video, podcast, CD and DVD production

Our Public Sector and Private Sector Communications Services

  • Communications assessments
  • Employee/research (management interviews, surveys, focus groups, and test marketing)
  • HR/benefits communications strategy development and implementation
  • HR/benefits branding
  • Vision and values programs
  • Recruiting and retention communications
  • Plan introductions and plan changes
  • Retirement communications: defined benefit and defined contribution programs
  • Annual enrollment campaigns
  • Health and welfare programs
  • Compensation programs: executive compensation, salary administration, incentive pay programs, deferred compensation, and performance management programs
  • Paid time-off programs
  • Work/life programs
  • Personalized statements
  • Introduction and promotion of new service-center outsourcing
  • Compliance communications: summary plan descriptions, policy handbooks, legislative changes
  • Reductions in workforce and early retirement windows, including messaging to those who remain in the workforce
  • Mergers and acquisitions
  • Transition communications
  • New organization communication strategy development
  • Executive coaching and consulting
  • Leadership performance and rewards
  • Website strategy, design and architecture
  • Content development
  • Site usability testing and improvement recommendations
  • Graphic designers
  • Print and fulfillment management
  • Video, podcast, CD and DVD production

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